Direction: You just bought an English dictionary from a famous e-commerce site only to find it not as good as you expected. Write an email to the customer service center to
1) complain the poor quality of the dictionary, and
2) give reasons for your complaints.
Dear Mr. Wang,
As a regular customer, I am writing this letter to complain about the quality of dictionary bought from the bookone.com.
I ordered an Oxford Dictionary of Contemporary English a week ago. Apart from the delayed delivery, many pages in the dictionary are missing and some of the pages are reversed, which are totally unacceptable to me.
I would like to get a refund or at least change it for a new one. And I trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
Write a letter inquiring about a travel agency about the trip to Mount Huangshan. Some necessary details must be included. Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir or Madam,
I would like to travel to Mount Huangshan this summer. I would be most grateful if you could send me information regarding the following aspects.
First, my family will come with me. Therefore, I would like to know the details about this trip, such as the accommodation, the plans and the money it will cost. Besides, how do you deliver these materials to me? What’s the deadline before we make the final decision? How do I pay for you?
Thank you for your attention. I am looking forward to your immediate response.
Directions: You find your study load is too heavy. Write a letter to your college teacher:
1) you need to withdraw from two courses,
2) explain the reasons,
3) ask if it is possible to obtain a refund.
Dear Professor Smith,
I am writing to formally request to withdraw from two courses: Introduction to Elementary Education and Teaching Methods.
The main reason for reducing my course load is that I find it extremely difficult to manage six courses. Because I really have to work part time, I have no other choice but to decrease my course load. Besides, I would also like to request a tuition refund. I am sorry for any inconveniences I have caused by this change in plans.
Thank you for your attention to these requests. If you have any questions, please feel free to contact me at 82036600. I look forward to hearing from you soon.
Directions：Your friend Smith told you he had started his own business .Write a letter to him to congratulate him and give him some helpful suggestions.
I was happy to learn that you had opened your own firm and I would like to express my warmest congratulations.
The final realization of your long-cherished dream should be attributed to your diligence, persistence and ambition. I am glad that your consistent pursuit of dream is rewarded now. As a good friend of you, I advise you to keep your ambition. Moreover, in response to challenges, please never overestimate the difficulties and underestimate your ability.
Please accept my congratulations again. And I do believe you and your firm will achieve one success after another.
You have just returned from a visit to a university in Great Britain. And you were warmly treated there by Professor Smith. Please write a letter to express your thanks to him for his hospitality.
Dear Prof. Smith,
I would like to thank you very much for your kind hospitality and the honor you showed me during my recent visit to your university.
It was nice of you to introduce me so many of famous professors and celebrated scholars at your university. I feel obliged to you for the selfless assistance you render me. I appreciate it more than I can say.
Finally, I wish I can have an opportunity to repay your kindness when you come to China in the near future. Again with many thanks.
You want to apply for the following job: a personal secretary to the general manager, write a letter to Mr. Byron to:
1) show your interest,
2) describe yourself, and
3) explain why you would be suitable for the job.
Dear Mr. Byron,
I am writing to apply for(求职) the position as the personal secretary to the general manager./(求学)(the opportunity for further study in your university).
I am fully confident that I am the right candidate. To begin with, I major in secretary and will graduate from Peking University. I have a good academic performance in school and have been the top five students for four years in my grade. In addition, I am an open-minded, cooperative and ready-to-help girl.
Enclosed is my resume to provide additional information. Thank you for your time and consideration. I am looking forward to your reply at your earliest convenience.