2014年MPAcc考研英语应用文写作攻略

　　虽然大纲中罗列了多种应用文类型，包括：投诉信，建议信，申请信，求职信，辞职信，求学信，求助信，感谢信，号召信，邀请信，道歉信，摘要，简历，备忘录，寻物启事，招领启事等，但是在具体的实践中，常常考到的是书信和摘要。尤其在近几年的考研中，应用文写作考的最多的就是书信体应用文。因此本章将详细讲解各类书信以及摘要的写作方法。

　　第一节 书信写作总体概述

　　一、首段的写作方法

　　1.问候收信人

　　Dear sir/madam

　　2.解释写信的原因

　　申请：I’m writing for an opportunity to work in your esteemed company that boasts of decades of reputation.

　　邀请：I’m writing to request your attendance to a dinner party that is to be held in Beijing on August...,...

　　感谢：I am writing to extend my heartfelt thanks(sincere gratitude) toward...

　　投诉：I am writing to complain about the poor service (quality) of a product that I purchased from your store two weeks ago.

　　祝贺：I am writing to extend my sincere greetings, wishing you a happy New Year, your career greater success and your family happiness.

　　二、中间段的写作方法

　　1.阅读题目要求，找到可以用到的名词或动词。

　　【示例】Write a letter of application according to the following situation. You saw an advertisement in this morning’s newspaper. A company needs a secretary and you are interested. Write an application letter to that company.

　　2. 注意题目文字暗示，把名词具体化，把动词近义词化。

　　【示例】I am pleased to discover from Beijing Youth that company is calling for a secretary. I wonder if you could consider my application, for I am delighted to join your esteemed company. First, I can speak and write English fluently, which happens to apply for your current requirement for the vacancy. Second, I have a good command of Microsoft Office System, Graphic Design and ADOBE system. Third and last, I am always ready to help other people because I’m patient, enthusiastic and sincere. Given these consideration, I sincerely hope that I can be a contribution member of your esteemed company.

　　三、结尾段的写作方法(三句话)

　　【示例】I would appreciate your assistance in this matter. If you have any questions, please don’t hesitate to contact me. I can be reached at... Look forward to your reply.

　　应用文写作六字决：

　　1.开门见山说意图，2.信息要点覆盖到，3.举一反三讲细节，

　　4.语言正式词多变，5.感谢客气不能少，6.期待回信成老套。

　　第二节 书信的分类讲解

　　投诉信

　　投诉信又可称为抱怨信，其主要目的是表达写信人对于某一情况的不满。人们在生活中经常会遇到一些不愉快的事情，比如消费利益受损、正常生活和工作受到干扰等等，有时写封投诉信不失为一个解决办法。

　　投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过，切忌夸大其词;指出问题引起的后果;提出批评及处理意见，或敦促对方采取措施，或提出所希望的赔偿以及补救方式。

　　投诉信的写作策略：说明投诉问题——描述具体情况——期待解决方案。

　　注意事项：写投诉信时语气要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能进行人身攻击。同时，在描述问题时尽量采用被动句式，使描述更加客观合理。

　　例题一

　　Directions:

　　You bought an iPhone in a store last week, and you have found that there is something wrong with it. Write a letter to the store manager to explain the problem, express your complaints and suggest a solution.

　　You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use “Li Ming”instead. Do not write the address. (10 points)